Sample CEAP Test Questions

The following questions are similar in content to those appearing on the current CEAP

test. An asterisk shows the keyed (correct) answer:

1. On the body, nicotine acts as a:

a. sedative

b. stimulant *

c. depressant

d. muscle relaxant

2. Which of the following best describes why the Disability

Management Model is used:

a. Reduce substance abuse in the workplace

b. Reduce the rising cost of medical insurance claims *

c. To screen potential employees toward improving the quality of new

employees

d. Assist EA counselors to make referrals to mental health and substance

abuse providers

3. When assessing a suicidal employee, the most critical concern is

whether the employee:

a. has a specific suicide plan *

b. has a strong support system

c. is under a therapist’'s care

d. has a history of substance abuse, mental illness or marital discord

4. Which of the following is a current business strategy used to

increase profit margins?

a. Increasing workforce size

b. Intensifying short-term planning services

c. Improving employee benefits

d. Diversifying products and services *

5. Which area of managed care has the least degree of interface with

EA programs?

a. Substance abuse case management

b. Prepaid prescription plans *

c. In-patient certification

d. Outpatient case review

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6. Each of the following are healthcare cost-containment strategies

implemented by employers, except:

a. Benefit exclusions

b. Cost caps

c. PPOs

d. Second Surgical Opinion (SSO) Option *

7. Which of the following best defines “"survivor guilt”"?

a. An employee showing a general sense of resentment toward

coworkers

b. “"How come I kept my job when my good friends and coworker was laid

off?”" *

c. Realizing that the next employee to be RIFed or laid off could be “"me”",

and taking preventative measures

d. Depression and general loss of affect over termination or the possibility

of termination

8. The first priority in developing a workplace violence protection

program is to:

a. Educate employees, including management, about what EAP and

related resources are available

b. Determine whether particularly stressful workplace events, such as

downsizing, may be in the near future

c. Establish a system for documenting violent incidents in the workplace

*

d. Conduct independent research into the effectiveness of various

violence prevention and mitigation strategies

9. When counseling a recently laid off employee due to downsizing, it is

important to first:

a. Focus on the positive, such as where the employee might find other

job opportunities

b. Respond to employee feelings, assisting the employee in prioritizing

concerns*

c. Determine if the employee has hostile feelings toward the workplace,

employer, employees or management

d. Emphasize to the employee that s/he is not alone, many others have

also been laid off, and discuss with the employee why the layoff has

occurred

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10. Which of the following age groups tends to be most concerned about

having skills to keep up with changing technology?

a. 20-29

b. 30-39

c. 40-55 *

d. 55 and over